Privacy Policy

1. Introduction

INFOLUX ("we," "us," or "our") is a premium consulting company headquartered in Kyrenia, Northern Cyprus (TRNC). We provide Real Estate, Education, Investment, and Legalization services to international clients. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website (infolux.com), use our services, or communicate with us. We are committed to safeguarding your privacy in accordance with applicable data protection laws, including the TRNC Personal Data Protection Law and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Data Controller

The data controller responsible for your personal data is INFOLUX, with its registered office at Kyrenia, Northern Cyprus (TRNC). For any data protection inquiries, you may contact us at info@infolux.com or +90 548 123 4567.

3. Information We Collect

We may collect the following categories of personal data:

• Identity Data: full name, date of birth, nationality, passport or ID number (when required for legal or real estate services).
• Contact Data: email address, phone number, postal address, WhatsApp number.
• Financial Data: bank details, proof of funds, investment history (only when directly relevant to the services you have requested).
• Education Data: academic transcripts, diplomas, language certificates (for education consulting clients).
• Technical Data: IP address, browser type and version, time zone, operating system, and device information collected automatically when you visit our website.
• Usage Data: information about how you navigate our website, pages visited, time on site, and referral sources.
• Communication Data: records of correspondence with us via email, WhatsApp, phone calls, or our website contact form.
• Marketing Data: your communication preferences and consent records.

4. How We Collect Your Data

We collect personal data through the following methods:

• Directly from you: when you fill out our contact form, schedule a consultation, sign a service agreement, or communicate with us by phone, email, or WhatsApp.
• Automatically: through cookies and similar tracking technologies when you browse our website.
• From third parties: from partner universities, legal firms, real estate developers, or government bodies — only with your prior consent or as necessary to fulfill our contractual obligations to you.

5. How We Use Your Data

We process your personal data for the following purposes:

• Service Delivery: to provide the consulting services you have engaged us for, including real estate transactions, university enrollment, investment advisory, and legal documentation.
• Communication: to respond to your inquiries, provide service updates, and send appointment reminders.
• Legal Compliance: to comply with legal obligations in the TRNC, including anti-money laundering regulations, tax reporting, and property registration requirements.
• Website Improvement: to analyze usage patterns and optimize our website performance and user experience.
• Marketing: to send you newsletters, service updates, and promotional material — only with your explicit consent. You may opt out at any time.

6. Legal Basis for Processing

We process your personal data on one or more of the following legal bases:

• Consent: where you have given clear, informed consent for a specific purpose (e.g., marketing emails).
• Contractual Necessity: where processing is necessary to perform a contract with you or to take pre-contractual steps at your request.
• Legal Obligation: where processing is required to comply with applicable laws and regulations.
• Legitimate Interest: where processing is necessary for our legitimate business interests, provided these do not override your fundamental rights and freedoms.

7. Data Sharing

We do not sell your personal data. We may share your data with the following categories of recipients, only to the extent necessary:

• Service Partners: licensed TRNC attorneys, notaries, real estate developers, and universities — solely for the purpose of delivering the services you have requested.
• Government Authorities: TRNC immigration, tax, and property registration authorities, as required by law.
• Technology Providers: website hosting, email services, and analytics tools that process data on our behalf under strict contractual data protection obligations.
• Professional Advisors: accountants, auditors, and legal counsel engaged by INFOLUX.

8. International Data Transfers

As an international consulting firm, your data may be transferred to and processed in jurisdictions outside the TRNC, including countries within the European Economic Area (EEA) and other jurisdictions where our partners or technology providers operate. Where such transfers occur, we ensure appropriate safeguards are in place, including standard contractual clauses, to protect your data in accordance with applicable data protection legislation.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Specifically:

• Client records: retained for a minimum of 6 years after the conclusion of services, in compliance with TRNC legal and regulatory requirements.
• Marketing data: retained until you withdraw your consent or opt out.
• Website analytics data: retained in anonymized form for up to 26 months.
• Unsuccessful inquiries: deleted within 12 months if no service agreement is entered into.

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These include:

• Essential Cookies: required for the website to function properly (e.g., language preference, session management).
• Analytics Cookies: used to understand visitor behavior and improve our website. We use privacy-focused analytics that respect user consent.
• Marketing Cookies: used to deliver relevant advertisements, if applicable. These are only activated with your explicit consent.

You can manage your cookie preferences through your browser settings at any time. Disabling essential cookies may impact the functionality of our website.

11. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of Access: to request a copy of the personal data we hold about you.
• Right to Rectification: to request correction of inaccurate or incomplete data.
• Right to Erasure: to request deletion of your data, subject to legal retention requirements.
• Right to Restrict Processing: to request that we limit how we use your data.
• Right to Data Portability: to receive your data in a structured, machine-readable format.
• Right to Object: to object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: to withdraw consent at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at info@infolux.com. We will respond within 30 days.

12. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encrypted communications (SSL/TLS), secure server infrastructure, access controls, regular security audits, and staff training on data protection practices. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

13. Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child without appropriate parental consent, we will take immediate steps to delete it. For education consulting services involving minors, all data is collected from and processed with the consent of parents or legal guardians.

14. Third-Party Links

Our website may contain links to third-party websites, including partner universities, property platforms, and government portals. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party website before providing personal data.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email. We encourage you to review this policy periodically.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us: